Moving Homepages, Data or Scheduled Jobs between Instances

With ServiceNow, we follow the practice of having multiple instances - for Development, Unit Testing, UAT and of course a live or production environment. Some organizations also have sand environments for mock deployment. Here, what saves us from having to do the same work over and over again in different instances is Update Set. Update sets help us to move all our customizations from one instance to another in a matter of seconds and also informs us of any conflicts that might exist.

But there are three things an update set doesn't capture -

1. Data in the tables
2. Scheduled Jobs
3. Home Pages

But we do need to move these as well at some point in time. Today, I am posting how can we achieve there movement as well. And this is so easy!! :)

1. First, go to the record you want to move and right-click the record header.
2. Select Export > XML(This Record)

         

      3. The record will be downloaded in your system.

      4. Go to second instance - the one where you want to import the data.

      5. Activate security_admin role.

      6. Go to any table listing. Right-click the header.

      7. Select Import XML.

      

      8. Go to the file you downloaded earlier and click Upload.

And....you are done!!

Go to the table or scheduled jobs to check. :)

Please drop your doubts/suggestion/issues in comments. Cya!!